General Questions
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The biggest difference between TGW and other companies is the service you receive before, during & after your trip. We make it our focus to make sure you have a no-hassle vacation. We are also the only travel company that provides exclusive VIP services to each destinations best night clubs & parties. We focus on providing you with access to only the best local spots (not Tourist traps!) in each destination and have people on the ground to make sure you have a Vacation of a Lifetime!
Most of our packages include airfare, accommodations, airport transfers, a city tour, & our VIP Service.
No, you do not have to purchase the entire package. A lot of our clients have frequent flyer miles and only need the land portion of the trip, so we accommodate that. As far as our VIP Service, We do not typically sell it on its own, although there may be rare exceptions/circumstances where we can do so, subject to approval by management. Additionally, clients find that booking the entire package in a bundle is a much better value anyway. If you are over the party scene, we can also sell you the package without the VIP Service.
For most destinations, the VIP Service includes: Local VIP Host , Cover Charges, Transportation to the clubs, Front of Line Privileges, VIP Area Access & Tables (where applicable), & Optional Bottle Service.
You don’t have to be a Party Animal, but it adds to the experience. If you do not like to party, we can customize a package that doesn’t include nightlife and partying. For our destination packages, we totally customize the nightlife, so if you are a bit older or like a more relaxed scene, we will accommodate your needs.
Yes, we offer our packages to the world, so it doesn’t matter where you are from.
Yes, we can provide airfare from anywhere in the world.
For Special Events Packages, there will be set departure dates. For our Destination Packages, you can pick any dates you want.
We have contracts with the best tour operators & airlines in each country we provide packages for. So for instance, if you want to check out the Patagonia after your trip to Buenos Aires, we can provide you with that package as well.
We accommodate everyone. Keep in mind that if you are traveling by yourself the package price is more expensive than if you were traveling with a friend because you are paying the accommodations & services on your own vs. sharing the costs with someone else. For single travelers, we recommend our Special Event trips because you get to join a group. If you can’t make it for a special event, just let us know the dates that you want to travel and we’ll try to accommodate you with a group that is already traveling.
For Special Event Packages, we can provide people with roommate contacts. Those are more of group trips so we do get a lot of roommate requests. We do not pair people up randomly, so if you are looking for a roommate, we will give you a list of people to contact and both parties need to agree in writing to be roommates before the booking is made.
Our trips are not only for singles. We have tons of couples that travel with us all the time. We can provide you from a romantic, honeymoon getaway to a fun, crazy trip with your loved one.
Yes, we do. We offer group discounts and special payment plans for groups of 10 or more people.
We offer Military Discounts for people currently serving and we also offer discounts to repeat customers.
At the moment, we offer trips to Brazil, Argentina, Colombia, Uruguay, Ibiza – Spain, & Greece.
Booking/Cancellation/Refund Questions
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We accept credit/debit cards, wire transfers, money orders & cashier’s checks. We do NOT accept personal checks.
Once everything is confirmed, we will send you a payment link and you can pay online. If you do not have access to the internet, you will need to fax/email a filled out Credit Card Authorization to our office.
Yes, but that person needs to fill out & fax a Credit Card Authorization Form to our office along with a copy of an ID and the back/front of the credit card.
Yes, but it depends on your package and when you book it. For destination packages, the initial payment is the full price of the flight plus 30% of the accommodation cost with the final balance due 45 days prior to departure. For Special Event packages, it is always good to book early and payment plans will differ but are usually the final price divided into 3 equal payments.
If you have to change your dates, let us know ASAP. For airlines, a change fee will be applied as well as any price difference in the new fare. The accommodation depends on availability, so if the hotel is still available there will not be a problem. If it isn’t, we will try to accommodate you at a hotel or apartment of the same valu
If you need to cancel your trip, we need a written confirmation via email that you are cancelling your trip.
For our cancellation policies, please see our terms & conditions.
Travel Insurance!!! We urge everyone that books with us to purchase travel insurance. If you have to cancel for an emergency, most policies will refund you the total amount of your package. Click on the following link to check out the insurance we recommend: http://www.travelex-insurance.com/index.asp?LOCATION=09-0338.
I'mBooked, what's next?
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Everyone that travels outside the country needs a passport. US Citizens can check out this link for passport information: http://travel.state.gov/passport/get/first/first_830.html.
Some countries require travel visas. Out of our destinations, the only one that requires a visa for US citizens is Brazil. To find out more information regarding a Visa for Brazil or any of our other destinations, go to our Travel Documents page. If you are not a US Citizen and need information, please check with your destination's embassy in your country or ask a TGW representative.
No, we will help you as much as possible in filling out the applications and answering any questions you may have but are not a visa processing company. We partner up with one of the best travel document processing companies in the US and highly recommend you to use them. http://www.travisa.com/affiliate/?accountcode=AFFTGW
You will receive your travel vouchers and trip information about 2 weeks before your trip and once you have paid in full. We wait for 2 weeks before the trip because of the nightlife aspect. Clubs change all of the time and some special events aren’t announced until a couple of weeks before the trip.
Yes, We highly recommend you purchase any extras before you commence your trip. Some activities and services sell out, so it’s better to have everything already planned before your trip.
When you are ready to book, we need for you to send us your exact name as it appears on your passport. We need that information to reserve the flights and hotels. Once availability is confirmed, you can make your payment.
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contact information
6538 Collins Ave #370 Miami Beach, FL 33141
Local Phone: (786) 522-3667
Toll Free: 1.877.456.WILD(9453)
UK Phone: +44 20 33719356
Mon - Fri, 9:00am - 6:30pm EST
Local Phone: (786) 522-3667
Toll Free: 1.877.456.WILD(9453)
UK Phone: +44 20 33719356
Mon - Fri, 9:00am - 6:30pm EST
